Taking responsibility

Taking Responsibility

As a public speaking coach and trainer many people ask me if I can fix their fear, make them a better presenter and a more confident and effective speaker. They do a coaching package, or attend a workshop and then they think they are fixed. When I follow up 6 months later many people state that they have not had …

Assertiveness, Assertive Leadership

Do you have an assertive leadership style?

The key to assertive leadership is to acknowledge that each person differs and is unique. It is your responsibility to show respect towards the other person you interact with and their uniqueness. You also need to respect your own differences and uniqueness. Respecting yourself means setting limits,being able to say No. It also means taking ownership and responsibility for your …

connections and building relationships

The Importance Of Connection And Building Relationships

I have often written about the importance of connecting with your audience and building trust and rapport. This is because when you present and speak and train you are really educating people with your information and knowledge. And people more readily learn from people they know like and trust. I love the Harvard Business Review quote that goes something like …

deal with hecklers

How To Deal With Hecklers

When speaking to audiences, dealing with hecklers is always a concern. This is especially the case if you are delivering bad news or talking about something unpopular or contentious. Two ways you can simply deal with hecklers are to one; acknowledge their point of view and right to speak and two; use humour to defuse the situation. And self deprecating …