Difficult conversations are a normal part of everyday life whether in your workplace or in your personal life. It might be saying no to an annual leave request at work; it could be dealing with inappropriate behaviour at work; it could be completing a performance plan; it could be ending a relationship; it could be giving negative feedback or it may be needing to apologise. Regardless of what the difficult conversation is about, most people prefer to walk away from it, delay it, do the work themselves or avoid the conversation completely. This one day workshop will give you the tools and the awareness to be more comfortable, effective and successful in your difficult and tough conversations.

After this workshop you will no longer fear or avoid difficult conversations. You will be more confident and aware of your role in a difficult conversation and you will be better equipped with the tools needed to deal effectively with a wide range of difficult conversations.

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This one day workshop is designed to take your public speaking and presentation skills to the next level. Does your job require you to present at conferences, lead meetings and speak in other public situations? This workshop will show you what you should do on stage, how to maximise your message, and how to grab your audience’s attention.

The Winning Presentation Skills Workshop will prepare you to present confidently and effectively, ensuring that you have maximum impact and that your message is heard.

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When you are invited to speak or present at a conference or seminar there are certain rules and obligations that you as the speaker should observe. These obligations make you look good, make the organiser look good, help you earn the respect of the audience and are simple etiquette.

In this webinar, you will learn:

• 5 common mistakes that speakers make
• what to do to avoid these mistakes
• what to do to try and correct the errors of the speaker before you
• And much much more on speaker etiquette.

If you do not observe basic speaker etiquette, then the organiser is unlikely to invite you back, other speakers will be affected and your own reputation will be negatively impacted.

Download the registration flier here.