Assertive Communication Skills For Women

PRESENTED BY VIOLET DHU

Honest, genuine and authentic communication has been found to be the number one communication trait required for effective leadership. However, a common pattern in people’s communication, particularly women, is the lack of awareness and capacity to be assertive when communicating. Assertive communication will help you reduce workplace conflict, help you negotiate, speak up at meetings and deal with difficult conversations. In turn, these skills will enhance your self-esteem, increase your confidence and reduce your fear and anxiety.

Do you find it difficult to be assertive? Do you find it difficult to say no? Do you say what you mean? Do you handle conflict in the workplace?

This workshop is designed to help women who want to develop their self-confidence and communicate effectively and assertively with work colleagues at all levels.

Course Content

At the end of this workshop, you will be able to:

  • Recognise the difference between assertive, passive and aggressive communication

  • Be able to recognise the barriers and myths that surround assertive communication and how they may influence your thinking and behavior

  • Complete a self-audit and recognise where your current strengths and weakness are when communicating with others

  • Use practical strategies to communicate more assertively using different techniques

  • Use practical skills and tools to deal with criticism, both constructive and destructive

  • Learn how to be more assertive in the workplace

  • Say no without feeling guilty and to give and receive feedback

  • Use appropriate, credible and assertive body language

Learning Outcomes

  • You will have a thorough understanding of communication styles and the importance of being assertive.

  • You will be more self-aware of your own communication style and how you are perceived by others both verbally and non-verbally.

  • You will learn and practice practical tools to be more assertive and deal with difficult situations.

  • You will know when and how to use these new skills.

**This workshop can be delivered as an in-house corporate workshop. It will be customised to meet your organisational training needs and the key learning outcomes are set to match your requirements.

Violet Dhu

Violet Dhu is the person I recommend if you are seeking support to increase employee or self-confidence with difficult conversations and overall performance Belinda McPherson, Southern Rural Water

About Violet Dhu

Violet Dhu has over twenty years’ experience in working with individuals and teams to develop effective and confident communication skills.

She is a graduate of the Harvard Law School, Difficult Conversations Project and uses her knowledge and skills as a coach and trainer to challenge teams to overcome their fears and to build accountability into their communication.

Violet shows you how to have confident and effective conversations in your workplaces.