Congruency when presenting is very important, as it adds to your credibility, your connection and your competence as a speaker. Congruency when presenting simple means that all aspects of your communication, your message and what you are saying, line up. Your body language, gestures and nonverbal communication line up with what you are saying. Your passion and your energy are …
What do you do if you get too emotional when speaking?
One of the things that can sometimes happen when speaking, especially when sharing our stories and our journeys is that we can become emotional. Now emotions, passion and feelings are important and help us engage and connect with the audience, but we don’t want to become too emotional and have to leave the stage or be unable to complete our …
How to deal with criticism: Is the criticism constructive or destructive?
The ability to deal with criticism assertively is a skill we all need in our day to day lives. It too easy to react or to become defensive when people are giving us feedback. The centre of clinical intervention states that criticism is an Ancient Greek word that describes a person who offers reasoned judgement or analysis, value judgement, interpretation or …
Fake It Until You Make It
Confidence – Fake it until we make it Leah Fogliani reported in The Western Australian today that research from the University of California shows that people who portray themselves as confident have more influence and credibility in the workplace. People who have self belief were seen as more competent and were able to influence in organisations. People who spoke with …
Assertive Communication Skills
We all know about communication styles and the passive – assertive – aggressive – and passive aggressive communication types. But do we know how to be assertive and do we recognise where we fit on the communication continuum in different conversations. Violet Dhu, my wife, is an expert on assertive communication and difficult conversations and has some resources on her …
Five most common unhelpful thinking styles
Part of being an effective communicator is keeping a balanced view and keeping our thoughts, emotions and our own self talk under control.This could be in every day communications, negotiations or when we are about to have a difficult conversation. There are 5 common unhelpful thinking styles that can sabotage or interfere with these conversations. Being aware of them and …






