Assertive Limit Setting, a tool to use when having difficult conversations by Violet Dhu

Difficult conversations are a normal part of our working life, especially in management or leadership positions. We need to give feedback, say no, have performance discussions and be assertive at times. And when faced with these difficult conversations, we sometimes go softly, use gentle persuasion or even avoid the conversation altogether.  However, sometimes, that is not sufficient. Sometimes we need …

When Public Speaking Focus on Benefits, Not Features by Peter Dhu

One of the keys to being more influential, when you speak in public is to share your message in a way that highlights the benefits to your audience or your clients. When you are asking people to change, or to accept a new way of thinking, or to try something different, what are the benefits for them. A common mistake …

Should I Just Wing It or Do I Need To Prepare by Peter Dhu

When you get asked to speak at a meeting, be a guest speaker at an AGM, or be asked to share your expertise at a conference, you may consider turning up and winging it without preparation. After all, you are an expert on the topic. This is something I often get asked about: “Is it OK to wing it?”, “Should …

How to Stay Calm and be More Resilient When Under Pressure by Violet Dhu

Michel Grinder said, “Recovery is more important than perfection” and one of my own key learnings is “to remain calm when under fire”.  Many people find it hard to stay calm and resilient when put under stress, especially when there is constant pressure, expectations, timelines and competing demands at work. But remaining calm and being resilient is a skill that …

8 Reasons Why People Don’t Like Saying No by Violet Dhu

“The art of leadership is saying no, not saying yes. It is very easy to say yes.” ~ Tony Blair: We all know and understand that saying “no” can be difficult. Many of us avoid saying no, and consequently say yes at a time when we should say no.  So why do we find it hard to say no? We …