As a public speaking coach and trainer many people ask me if I can fix their fear, make them a better presenter and a more confident and effective speaker. They do a coaching package, or attend a workshop and then they think they are fixed. When I follow up 6 months later many people state that they have not had …
Walk in your audience’s footsteps before you speak or present to them. Spend a day in their lives. Speak to someone who knows about their lives, their problems, their goals and ambitions. Learn about what your audience is going through. An example of this is with speech pathology students, when they are training how to treat people who stutter. Several …
One of the commonest road blocks to developing effective working relationships is the assumption that other people view the world in the same way that we do and that our communication styles are all the same. To achieve operational excellence, we need to be confident and effective communicators in a dynamic work environment. The first step in becoming …
The key to assertive leadership is to acknowledge that each person differs and is unique. It is your responsibility to show respect towards the other person you interact with and their uniqueness. You also need to respect your own differences and uniqueness. Respecting yourself means setting limits,being able to say No. It also means taking ownership and responsibility for your …
Did you know that assertiveness is one of the key skills required for effective leadership? I was reading an article from Harvard Business Review “The one skill that all leaders should work on” by Scott Edinger. And that skill is assertiveness. It is exciting when you see Harvard Business Review writing about the importance of Assertiveness. I agree with Scott …
All of us at some stage will face those difficult conversations, the discussions that we would rather avoid than deal with. It is so easy to blame others and not take ownership for our own contribution when dealing with these difficult situations or with people we find challenging. Stephen Covey said that “while we cannot control what happens to us, …
