The key to being able to give and receive effective feedback is to create a psychologically safe environment at work where people feel accepted and respected. Amy Edmondson (Harvard University) describes a psychologically safe environment as “one exuding a sense of confidence that the team will not embarrass, reject or punish someone for speaking up”. It takes courage to speak …
Courage Alone Is Not Enough
We all know the importance of conquering our fears, having the courage to speak up, doing the things we need to do and “Feel the Fear and Do It Anyway”©. And courage is often put forward as the antidote or remedy to help you overcome fears. “If I am courageous, then the fear will be gone!” What is courage? Indeed, …
So What Do We Mean – Be Authentic?
When speaking in a group or in a meeting, one of the most important qualities you can bring is authenticity. Being authentic will help you to reach out to your audience and get your message across to them. When they feel that you are true and genuine, they are more prepared to listen to you and understand and accept what …
Content Is Still King
“If you give something to people that they actually want and need … they will love you forever”. Mitch Joel In the current connected environment we are bombarded with 1000’s of messages every week. Sometimes it is online or through the media and other times it is at seminars, workshops or other presentations. Regardless, most people consume content because …
The Power Pose
Amy Cuddy from Harvard Business School has written a great article about effective leadership and the link between high levels of testosterone. According to the research out of the Harvard laboratory the best leader’s, both male and female, have high levels of testosterone which is linked to reduced fear and increased capacity to deal with risks and to compete. It …





