6 Ways To End A Presentation

There are several ways in which you can conclude or end a speech. In this post I explore are 6 ways that work. The end of your speech is very important and can determine the overall success or failure of your presentation. It is your end that creates great impact and determines what people will walk away with, what they …

open plan offices

Working In Open Plan Offices Is Getting A Bad Rap

Working in open plan offices is getting a bad rap. They were designed to improve teamwork, increase communication and collaboration between staff. However, staff who are required to work in open plan offices report difficulties associated with noise, distracting behaviors, bad smells (Tuna sandwiches) cramped work spaces and lack of privacy. A recent survey from the University of Sydney by …

hecklers

How To Deal With Hecklers In The Room

What are hecklers? Generally, hecklers are people who interrupt, distract, annoy and create a difficult environment for the speaker or facilitator. There is overt heckling where they are loud, rude and aggressive and covert heckling where they may ask questions or offer their views with the purpose of high jacking the agenda, or pursuing their own interests. Almost every speaker …

types of feedback

Three Types Of Feedback By Violet Dhu

Generally, feedback can be given either “in the moment” or daily. According to Douglas Stone and Sheila Heen from Harvard University, there are three different types of feedback based on purpose: Evaluation, Appreciation and Coaching. Evaluation feedback needs to be done “in the moment” to help the person receiving the feedback know where they stand. Appreciation and coaching should be …

Empathy

Using Empathy Is A Choice

“A prerequisite to empathy is simply paying attention to the person in pain.” – Daniel Goleman One of the many leadership traits that executives should practice is empathy. According to Ryan Makris in his article in Business First Magazine, “A leader must genuinely want to make a difference and develop staff to grow, yet many leaders are purely in the …