Generally, feedback can be given either “in the moment” or daily. According to Douglas Stone and Sheila Heen from Harvard University, there are three different types of feedback based on purpose: Evaluation, Appreciation and Coaching. Evaluation feedback needs to be done “in the moment” to help the person receiving the feedback know where they stand. Appreciation and coaching should be …
Eliminate The Noise
We have all been in a presentation when someone’s phone goes off. This is annoying and distracting, it is disrespectful and simply put it is noise. We have also seen our politicians on TV presenting with a group of their colleagues standing beside them nodding their head up and down, as if they are noddies. This is noise and annoys …
Assertiveness Is Not A Dirty Word (for women)
Why is Assertive Communication in the workplace important for women? Honest, genuine and authentic communication has been reported as the number one communication trait required for effective leadership. However, a common pattern in people’s communication, particularly women, is a lack of awareness and capacity to be assertive. Assertive communication will help you reduce workplace conflict, help you to negotiate, speak …