Criticisms

How to deal with criticism: Is the criticism constructive or destructive?

The ability to deal with criticism assertively is a skill we all need in our day to day lives. It too easy to react or to become defensive when people are giving us feedback. The centre of clinical intervention states that criticism is an Ancient Greek word that describes a person who offers reasoned judgement or analysis, value judgement, interpretation or …

Confidence in public speaking

Fake It Until You Make It

Confidence – Fake it until we make it Leah Fogliani reported in The Western Australian today that research from the University of California shows that people who portray themselves as confident have more influence and credibility in the workplace. People who have self belief were seen as more competent and were able to influence in organisations. People who spoke with …

Assertive Communication Skills

Assertive Communication Skills

We all know about communication styles and the passive – assertive – aggressive – and passive aggressive communication types. But do we know how to be assertive and do we recognise where we fit on the communication continuum in different conversations. Violet Dhu, my wife, is an expert on assertive communication and difficult conversations and has some resources on her …

Five most common unhelpful thinking styles

Part of being an effective communicator is keeping a balanced view and keeping our thoughts, emotions and our own self talk under control.This could be in every day communications, negotiations or when we are about to have a difficult conversation. There are 5 common unhelpful thinking styles that can sabotage or interfere with these conversations. Being aware of them and …

The Art of Saying “No” in the workplace

Communication is the lifeline of every workplace. One of the challenges for busy workplaces is dealing with the various day to day pressures that may arise from office situations. It is always a challenge to get messages across clearly and accurately. Saying no to requests, is a challenge for both employees and supervisors. Learning to say “No” plays an important …

Good communication skills

Everyone Needs Good Communication Skills – Even The Mining Sector

Everyone Needs Good Communication Skills – Even The Mining Sector. The Sunday Times on 27 July reported at least 8 suicides in the Pilbara with Fly In Fly Out (FIFO) workers. This is shattering for their families, for their colleagues and the communities. One thing that stood out for me in the articles was the expectations that people put on …