The Art of Saying “No” in the workplace

Communication is the lifeline of every workplace. One of the challenges for busy workplaces is dealing with the various day to day pressures that may arise from office situations. It is always a challenge to get messages across clearly and accurately. Saying no to requests, is a challenge for both employees and supervisors. Learning to say “No” plays an important …

Speaking Tips

The Value Of Silence When Speaking

Just a couple of quick tips of using the power of silence to increase the impact of your presentation. – The Pre pause – The Post Pause – Create suspense – Grab attention

Good communication skills

Everyone Needs Good Communication Skills – Even The Mining Sector

Everyone Needs Good Communication Skills – Even The Mining Sector. The Sunday Times on 27 July reported at least 8 suicides in the Pilbara with Fly In Fly Out (FIFO) workers. This is shattering for their families, for their colleagues and the communities. One thing that stood out for me in the articles was the expectations that people put on …

Public speaking preparation

How To Handle Difficult People In The Audience

During your presentation or public speaking you may get a contentious question or an audience member who disagrees with your point of view or and audience member who appears to be simply a heckler. There are several ways to deal with this type of situation. 1.     As with most things preparation is important. Do your homework and be prepared for …

public speaking

Stress in Public Speaking and Other Performance Situations

New York Times Magazine, Po Bronson and Ashley Merryman “Studies that compare professionals with amateur competitors — whether concert pianists, male rugby or female volleyball players — show that professionals feel just as much anxiety as amateurs. The difference is in how they interpret their anxiety. The amateurs view it as detrimental, while the professionals tend to view stress as …