Fear of public speaking, performance anxiety, stage fright and nerves before public speaking still represent the major concern that clients bring to me. And this is both from individuals and organisations. Individuals ask me to help them control nerves before a conference presentation or an important sales pitch. Organisations ask me to make their managers and leaders more confident and …
More than 35% of employees consider lack of recognition of their work as the biggest hindrance to their productivity according to a recent poll by Tjinsite, a division of TimeJobs.com. This poll discussed why recognition is important in the workplace and what is the easiest way to recognise people. Simply the easiest and most effective way to recognise employees is …
Generally, feedback can be given either “in the moment” or daily. According to Douglas Stone and Sheila Heen from Harvard University, there are three different types of feedback based on purpose: Evaluation, Appreciation and Coaching. Evaluation feedback needs to be done “in the moment” to help the person receiving the feedback know where they stand. Appreciation and coaching should be …
We have all been in a presentation when someone’s phone goes off. This is annoying and distracting, it is disrespectful and simply put it is noise. We have also seen our politicians on TV presenting with a group of their colleagues standing beside them nodding their head up and down, as if they are noddies. This is noise and annoys …
We have all experienced a presentation that was boring and was slowly putting us to sleep. The speaker was so focused on their content and their script that they forgot that they were speaking to a live audience. Have you ever been that speaker? Have you ever struggled to engage your audience and keep them awake and interested in what …
“A prerequisite to empathy is simply paying attention to the person in pain.” – Daniel Goleman One of the many leadership traits that executives should practice is empathy. According to Ryan Makris in his article in Business First Magazine, “A leader must genuinely want to make a difference and develop staff to grow, yet many leaders are purely in the …
