first impression

Make Your First Impression Count

Whenever speaking in front of an audience, we only have one chance of making a good first impression, so make it count. What your audience heard and read about you before your presentation isn’t enough to make a lasting impression. Yes, these help to spark their interest, make them come to your presentation and lend their ears for the first …

hecklers

How To Deal With Hecklers In The Room

What are hecklers? Generally, hecklers are people who interrupt, distract, annoy and create a difficult environment for the speaker or facilitator. There is overt heckling where they are loud, rude and aggressive and covert heckling where they may ask questions or offer their views with the purpose of high jacking the agenda, or pursuing their own interests. Almost every speaker …

Fear Of What Others Think

FOWOT – Fear Of What Others Think

Fear of public speaking, performance anxiety, stage fright and nerves before public speaking still represent the major concern that clients bring to me. And this is both from individuals and organisations.  Individuals ask me to help them control nerves before a conference presentation or an important sales pitch. Organisations ask me to make their managers and leaders more confident and …

appreciation

Importance Of Appreciation In The Workplace

More than 35% of employees consider lack of recognition of their work as the biggest hindrance to their productivity according to a recent poll by Tjinsite, a division of TimeJobs.com. This poll discussed why recognition is important in the workplace and what is the easiest way to recognise people. Simply the easiest and most effective way to recognise employees is …

types of feedback

Three Types Of Feedback By Violet Dhu

Generally, feedback can be given either “in the moment” or daily. According to Douglas Stone and Sheila Heen from Harvard University, there are three different types of feedback based on purpose: Evaluation, Appreciation and Coaching. Evaluation feedback needs to be done “in the moment” to help the person receiving the feedback know where they stand. Appreciation and coaching should be …