Do you as a leader, manager or supervisor allow and encourage your staff to disagree with you? Do you promote a culture of dissension within your workplace? Employees need to feel safe to disagree and dissent with something they don’t agree with. Recent studies have found that dissent plays an important role in helping organisations to thrive, innovate and grow. …
Most of us have had a presentation that did not go as well as we expected. The audience was not engaged, they gave us negative feedback on the evaluation form or the conference organiser lets us know that it was not what they wanted and they probably won’t need our services again. So what do we do when our presentation …
Just out of interest, do you know what your employees would say about your listening and empathy skills if they were asked? Listening and empathy are the foundations of all our conversations and verbal communication. If you want to bring the best out in your employees, then people need to know that you care and they are being listened to. …
If we want to be an effective leader, then we need to develop our listening skills. One of the best ways to show that you are truly listening to what others are saying is to listen intently and empathically. This sounds obvious but it is a skill seldom mastered. Stephen Cove said that “Most people do not listen with the intent …
There are several ways in which you can conclude or end a speech. In this post I explore are 6 ways that work. The end of your speech is very important and can determine the overall success or failure of your presentation. It is your end that creates great impact and determines what people will walk away with, what they …
Working in open plan offices is getting a bad rap. They were designed to improve teamwork, increase communication and collaboration between staff. However, staff who are required to work in open plan offices report difficulties associated with noise, distracting behaviors, bad smells (Tuna sandwiches) cramped work spaces and lack of privacy. A recent survey from the University of Sydney by …
