Resistant employees are generally those that don’t like change and don’t agree with feedback. They push back, disagree and react negatively to the change. This is not to be confused with employees who ask questions, put alternative views and even may disagree. Resistance is when the only way that they will come to the party is kicking and screaming and …
In public speaking, verbal and non-verbal communications are your primary tools to help you send your message across to the audience. Your hand and eye movements, your facial expressions and the way you stand and walk all carry a significant part of your message. And it is important that our non verbal they do not send the wrong message. Here …
Do you as a leader, manager or supervisor allow and encourage your staff to disagree with you? Do you promote a culture of dissension within your workplace? Employees need to feel safe to disagree and dissent with something they don’t agree with. Recent studies have found that dissent plays an important role in helping organisations to thrive, innovate and grow. …
Most of us have had a presentation that did not go as well as we expected. The audience was not engaged, they gave us negative feedback on the evaluation form or the conference organiser lets us know that it was not what they wanted and they probably won’t need our services again. So what do we do when our presentation …
Just out of interest, do you know what your employees would say about your listening and empathy skills if they were asked? Listening and empathy are the foundations of all our conversations and verbal communication. If you want to bring the best out in your employees, then people need to know that you care and they are being listened to. …
If we want to be an effective leader, then we need to develop our listening skills. One of the best ways to show that you are truly listening to what others are saying is to listen intently and empathically. This sounds obvious but it is a skill seldom mastered. Stephen Cove said that “Most people do not listen with the intent …
