Feedback is a powerful tool that leaders can use when they need to change and influence employees’ behaviour. Ideally, a workplace should have an atmosphere where there is a high level of trust and honesty so that everyone feels confident to both speak up and give feedback and is also open to honest and constructive feedback. Unfortunately, not all feedback …
Eye contact is very important in any communication and even more so when you are standing up front as a trainer, facilitator or when public speaking. In this newsletter I will outline a few tips that will help you understand the importance of eye contact and how to ensure you are using great eye contact. You Don’t Need Eye Contact …
When preparing for a difficult conversation, it’s normal to build expectations. But you should remember to set only reachable expectations. According to Travis Bradberry in his article, 8 Unrealistic Expectations That Will Ruin You, “Your expectations shape your reality. They can change your life, emotionally and physically. You need to be extra careful about (and be aware of) the expectations …
Whenever speaking in front of an audience, we only have one chance of making a good first impression, so make it count. What your audience heard and read about you before your presentation isn’t enough to make a lasting impression. Yes, these help to spark their interest, make them come to your presentation and lend their ears for the first …
What are hecklers? Generally, hecklers are people who interrupt, distract, annoy and create a difficult environment for the speaker or facilitator. There is overt heckling where they are loud, rude and aggressive and covert heckling where they may ask questions or offer their views with the purpose of high jacking the agenda, or pursuing their own interests. Almost every speaker …
Fear of public speaking, performance anxiety, stage fright and nerves before public speaking still represent the major concern that clients bring to me. And this is both from individuals and organisations. Individuals ask me to help them control nerves before a conference presentation or an important sales pitch. Organisations ask me to make their managers and leaders more confident and …
