One of the commonest road blocks to developing effective working relationships is the assumption that other people view the world in the same way that we do and that our communication styles are all the same. To achieve operational excellence, we need to be confident and effective communicators in a dynamic work environment. The first step in becoming …
The key to assertive leadership is to acknowledge that each person differs and is unique. It is your responsibility to show respect towards the other person you interact with and their uniqueness. You also need to respect your own differences and uniqueness. Respecting yourself means setting limits,being able to say No. It also means taking ownership and responsibility for your …
Did you know that assertiveness is one of the key skills required for effective leadership? I was reading an article from Harvard Business Review “The one skill that all leaders should work on” by Scott Edinger. And that skill is assertiveness. It is exciting when you see Harvard Business Review writing about the importance of Assertiveness. I agree with Scott …
All of us at some stage will face those difficult conversations, the discussions that we would rather avoid than deal with. It is so easy to blame others and not take ownership for our own contribution when dealing with these difficult situations or with people we find challenging. Stephen Covey said that “while we cannot control what happens to us, …
The ability to deal with criticism assertively is a skill we all need in our day to day lives. It too easy to react or to become defensive when people are giving us feedback. The centre of clinical intervention states that criticism is an Ancient Greek word that describes a person who offers reasoned judgement or analysis, value judgement, interpretation or …
Confidence – Fake it until we make it Leah Fogliani reported in The Western Australian today that research from the University of California shows that people who portray themselves as confident have more influence and credibility in the workplace. People who have self belief were seen as more competent and were able to influence in organisations. People who spoke with …
