Henry Kissinger is famous for using the bucket model to answer questions at all of his press conferences and media interviews. Henry Kissinger used to say to himself, “What questions do you have for my answers”. He would listen and then roll out his prepared answer on that particular question. The bucket model for answering questions is simply thinking of …
Change is one of those inevitable facts of life and work. Change in the workplace is occurring at a faster pace than ever before and will continue to do so. It is also common in the change process to face resistance and pushback from staff and stakeholders. One of the keys to effective change management and effective implementation of change …
“Help me get over my fear of public speaking.” “What do I need to do to stop feeling so nervous before public speaking?” “Will I ever be able to be comfortable when I speak in front of a group of people?” – These are all the same question, and as a public speaking coach and trainer, one that I get …
Resistant employees are generally those that don’t like change and don’t agree with feedback. They push back, disagree and react negatively to the change. This is not to be confused with employees who ask questions, put alternative views and even may disagree. Resistance is when the only way that they will come to the party is kicking and screaming and …
In public speaking, verbal and non-verbal communications are your primary tools to help you send your message across to the audience. Your hand and eye movements, your facial expressions and the way you stand and walk all carry a significant part of your message. And it is important that our non verbal they do not send the wrong message. Here …
Do you as a leader, manager or supervisor allow and encourage your staff to disagree with you? Do you promote a culture of dissension within your workplace? Employees need to feel safe to disagree and dissent with something they don’t agree with. Recent studies have found that dissent plays an important role in helping organisations to thrive, innovate and grow. …
