Oscar Wilde said, “be yourself, everyone else has already been taken”. Authenticity means that your outer expression matches your inner reality. Who you are on the outside is who you are on the inside. Who you are on stage is the same person that you are off stage. You act in ways that show your true self and how you …
“Psychological safety isn’t about being nice. It’s about giving candid feedback, openly admitting mistakes, and learning from each other. This kind of organizational culture is increasingly important in the modern economy.” – Amy Edmondson According to a study on team performance by Google, the highest-performing teams all have a psychologically safe environment. Other studies show that a psychologically safe environment …
One of the worst nightmares associated with public speaking is the fear of going blank during your presentation. We call this phenomenon various names including mind drains, brain freeze, going blank, losing it and in my case, a senior’s moment. We have all seen people who have struggled when trying to remember some detail or some facts. Michael Grinder talks …
Difficult conversations can be tough, uncomfortable, and draining and, consequently, some managers avoid them, delay them, or don’t handle them well. In this article, I want to give you some tips on how to be more resilient when involved in having a difficult conversation. My hope is that with some of these skills you will be more prepared and be …
Feedback on your presentation from a colleague, friend, mentor, coach, or boss can be a gift. The feedback allows us to become more self-aware, grow our public speaking skills, eliminate distracting traits and add those missing ingredients. Effective, honest, actionable and specific feedback is truly a gift. And specific and actionable feedback is a great tool for continuous improvement and …
At a recent small business seminar, I spoke about how to make your business more resilient by reducing the risk of Difficult Conversations with staff and customers by clarifying expectations. According to negotiation expert Allan Parker, “clarifying the necessary points allows you to move toward clear understanding, which helps in establishing a common ground that eventually leads to agreement.” Lack …
