Public Speaking As Customer Service by Peter Dhu

When we stand up to speak, we are in fact serving our audience, our clients our tribe. People come to listen to us because we have information and knowledge that they need or solutions and experience in solving a problem that they have. Therefore, we are serving our customers, clients or community. But do we serve them well. And do …

engage audience in an online world

Tips To Engage Your Audience In An Online World By Peter Dhu

Are your online meetings and events engaging? The RAIN Group, a sales and marketing training group recently conducted a survey on the top challenge for sellers in the new virtual and online world. The number one challenge that sellers report facing, is gaining buyers’ attention, and keeping buyers engaged virtually. It is much easier to lose buyer attention in a …

Barriers To Effective Feedback Conversations

Barriers To Effective Feedback Conversation by Violet Dhu

“We all need people who will give us feedback. That’s how we improve.” – Bill Gates It’s true that feedback helps us improve and become better at what we do. Unfortunately, this depends on the success of a feedback conversation. Not all feedback is taken positively and a number of factors influence how a feedback discussion will affect the person …

Don’t Do Public Speaking – Have A Conversation Instead by Peter Dhu

Just having a conversation may be one of the most powerful tools in your public speaking journey. Helping you move from fear and nerves to successful and engaging public speaking. Learn to be more conversational when public speaking. One of the issues with public speaking is that people want to be perfect, they are worried about being judged and what …

Experts repeat the question before answering, ensuring that the people hear both the question and response, resulting in clear messaging.

Please Repeat The Question When Answering Questions By Peter Dhu

When doing your question and answer session, make a habit of repeating the question before moving on to answer it. This should be a standard rule for all trainers, speakers, presenters and people doing media and press conferences. In the current climate of COVID-19 we are seeing a lot of live press conferences and media appearances by our politicians and …