Below you'll find a list of all posts that have been categorized as “Feedback”
I recently attended two intensive professional development programs at Harvard University and it seems a little odd to be linking this wonderful experience with blisters. Saying that I believe there is a link with my blisters and giving and receiving feedback. How often do we receive REAL TIME feedback and we ignore it? I purchased some new shoes and I …
Public speaking requires great preparation and great delivery. But what you do after your presentation can be almost as important. We all know about customer service and after sales service. The company that rings us up and checks that everything is good, checking to see if we need any further support or information. The customer service does not end at …
Working in open plan offices is getting a bad rap. They were designed to improve teamwork, increase communication and collaboration between staff. However, staff who are required to work in open plan offices report difficulties associated with noise, distracting behaviors, bad smells (Tuna sandwiches) cramped work spaces and lack of privacy. A recent survey from the University of Sydney by …
Feedback is a powerful tool that leaders can use when they need to change and influence employees’ behaviour. Ideally, a workplace should have an atmosphere where there is a high level of trust and honesty so that everyone feels confident to both speak up and give feedback and is also open to honest and constructive feedback. Unfortunately, not all feedback …
More than 35% of employees consider lack of recognition of their work as the biggest hindrance to their productivity according to a recent poll by Tjinsite, a division of TimeJobs.com. This poll discussed why recognition is important in the workplace and what is the easiest way to recognise people. Simply the easiest and most effective way to recognise employees is …
Generally, feedback can be given either “in the moment” or daily. According to Douglas Stone and Sheila Heen from Harvard University, there are three different types of feedback based on purpose: Evaluation, Appreciation and Coaching. Evaluation feedback needs to be done “in the moment” to help the person receiving the feedback know where they stand. Appreciation and coaching should be …
