Below you'll find a list of all posts that have been categorized as “Feedback”
When we stand up to speak, we are in fact serving our audience, our clients our tribe. People come to listen to us because we have information and knowledge that they need or solutions and experience in solving a problem that they have. Therefore, we are serving our customers, clients or community. But do we serve them well. And do …
One of the common Difficult Conversations that you will experience is when people are resistant to change. In a COVID world and times of rapid change and uncertainty, change is inevitable, and we need to be more effective in how we negotiate and handle those people who are resistant to change. As you know with Difficult Conversations, one of the …
“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” – Frank A. Clark Studies have reported that giving feedback helps improve employee engagement and promotes productivity. This, however, relies heavily on how the feedback is given, which affects how the feedback will be received. This is one of the reasons why many leaders …
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates It’s true that feedback helps us improve and become better at what we do. Unfortunately, this depends on the success of a feedback conversation. Not all feedback is taken positively and a number of factors influence how a feedback discussion will affect the person …
Resilience in The Face of Rejection No one likes to be overlooked or rejected at job interview. As we move forward with our career plans for 2020, one of the areas that we need to build resilience around is rejection. I recently presented at the Australian Association of Social Workers, WA branch and one of the topics that came up …
Passive-aggressive behaviour is aggressive behaviour in another form. Aggression is when a person openly shows aggressiveness as a reaction to what has happened or what you did or said. Passive-aggressive behaviour, on the other hand is aggression that is not openly and directly shown. In fact, people who are passive-aggressive often use underhand, silent and manipulative tactics to get what …
