Below you'll find a list of all posts that have been categorized as “Difficult Conversations”
All of us at some stage will face those difficult conversations, those pointy ended discussions that we would rather avoid than deal with. And in these conversations it is so easy to blame others and not take ownership for our own contribution when dealing with these difficult situations or with people we find challenging. Stephen Covey said that “while we …
The key to being able to give and receive effective feedback is to create a psychologically safe environment at work where people feel accepted and respected. Amy Edmondson (Harvard University) describes a psychologically safe environment as “one exuding a sense of confidence that the team will not embarrass, reject or punish someone for speaking up”. It takes courage to speak …
All of us at some stage will face those difficult conversations, the discussions that we would rather avoid than deal with. It is so easy to blame others and not take ownership for our own contribution when dealing with these difficult situations or with people we find challenging. Stephen Covey said that “while we cannot control what happens to us, …
