Below you'll find a list of all posts that have been categorized as “Difficult Conversations”
Change is one of those inevitable facts of life and work. Change in the workplace is occurring at a faster pace than ever before and will continue to do so. It is also common in the change process to face resistance and pushback from staff and stakeholders. One of the keys to effective change management and effective implementation of change …
Just out of interest, do you know what your employees would say about your listening and empathy skills if they were asked? Listening and empathy are the foundations of all our conversations and verbal communication. If you want to bring the best out in your employees, then people need to know that you care and they are being listened to. …
Working in open plan offices is getting a bad rap. They were designed to improve teamwork, increase communication and collaboration between staff. However, staff who are required to work in open plan offices report difficulties associated with noise, distracting behaviors, bad smells (Tuna sandwiches) cramped work spaces and lack of privacy. A recent survey from the University of Sydney by …
Feedback is a powerful tool that leaders can use when they need to change and influence employees’ behaviour. Ideally, a workplace should have an atmosphere where there is a high level of trust and honesty so that everyone feels confident to both speak up and give feedback and is also open to honest and constructive feedback. Unfortunately, not all feedback …
When preparing for a difficult conversation, it’s normal to build expectations. But you should remember to set only reachable expectations. According to Travis Bradberry in his article, 8 Unrealistic Expectations That Will Ruin You, “Your expectations shape your reality. They can change your life, emotionally and physically. You need to be extra careful about (and be aware of) the expectations …
More than 35% of employees consider lack of recognition of their work as the biggest hindrance to their productivity according to a recent poll by Tjinsite, a division of TimeJobs.com. This poll discussed why recognition is important in the workplace and what is the easiest way to recognise people. Simply the easiest and most effective way to recognise employees is …
