Feedback in the Workplace

The Importance Of Creating A Workplace Where People Feel Safe To Give And Receive Feedback

The key to being able to give and receive effective feedback is to create a psychologically safe environment at work where people feel accepted and respected. Amy Edmondson (Harvard University) describes a psychologically safe environment as “one exuding a sense of confidence that the team will not embarrass, reject or punish someone for speaking up”. It takes courage to speak …

speaking voice

6 Tips To Help You Take Care Of Your Speaking Voice

If you were competing in a sport or playing a musical instrument or singing on stage you would take care of your body and your instrument. You would do this by warming up and stretching your muscles or by practicing beforehand in the warm up room or by fine tuning your instrument (guitar, violin etc). Opera singers warm up their …

assertive communication tips

Keeping Assertiveness Simple

Are you assertive enough to become a confident and effective leader? One of the most valuable traits of an effective and respected leader is being able to communicate assertively and confidently. An assertive leader is not afraid to speak up, to disagree, say no and participate in difficult conversations. Assertiveness Communication Tips Although assertive communication is such a critical and …