Learning to say “No” plays an important role in maintaining a healthy workplace and is part of good communication. You need to be able to say no in a confident and assertive manner and not in an aggressive communication style. Communication is the essence and the lifeline of every workplace. If the communication is ineffective or poor, then the workplace …
All of us at some stage will face those difficult conversations, those pointy ended discussions that we would rather avoid than have to deal with. And in these conversations, it is so easy to blame others and not take ownership for our own contribution when dealing with these difficult situations or with people we find challenging. Every difficult conversation, difficult …
Assertive communication is often misunderstood. Assertiveness does not mean being stubborn, aggressive, standing your ground no matter what and being closed to all other ideas. Assertive communication is simply being honest, authentic and speaking your truth even when it may be difficult to do so. You may be ridiculed, you may be in the minority, you may have new ideas, …
I am really passionate about helping organizations and individuals with effective communication. In the current era of low employee engagement and low trust, effective communication and interpersonal skills in the workplace are essential for both the company and for the individual. However, far too often, passive aggressive behaviour gets in the way of effective communication. I like to teach people …
“Public speak with passion; Ensure your presentation is passionate; Make sure you let your passion come out”. This is all great advice as passion is one of the keys to public speaking and presentation skills. Without passion a polished and perfect presentation may fall flat and may not connect with your audience. Passion helps you to: 1. Demonstrate that you …
Many organisations are considering shifting to an open plan office, if they haven’t already. There are many reasons behind this trend. They include to cut down the costs of office space, to improve employee productivity, to increase collaboration and innovation, and to improve communication. I read an interesting article by Leonid Bershidsky in the Western Australian on 6th July. The …
