Emotional intelligence is an essential leadership skill and is used extensively in hostile situations, negotiations and difficult conversations.

Developing Emotional Intelligence by Violet Dhu

Emotional Intelligence (EQ) is the way you manage and behave with yourself and then how you manage and behave with others. Emotional intelligence is an essential leadership skill and is used extensively in hostile situations, negotiations and difficult conversations. Those leaders with great EQ do well and those with poor EQ do less well.  Daniel Goleman describes the five elements …

The Costs Of Passive-Aggressive Behaviour To You And Your Organisation by Violet Dhu

Passive-aggressive behaviour is aggressive behaviour in another form. Aggression is when a person openly shows aggressiveness as a reaction to what has happened or what you did or said. Passive-aggressive behaviour, on the other hand is aggression that is not openly and directly shown. In fact, people who are passive-aggressive often use underhand, silent and manipulative tactics to get what …

The Cost Of Not Being Influential as a Leader or Manager by Peter Dhu

“The key to successful leadership today is influence, not authority”. – Kenneth Blanchard When public speaking, presenting or facilitating, the ability to influence others is important to any leader, manager or trainer. Being able to influence staff and clients to make change or act in a different way is really what leadership is all about. The essence of leadership is …

Public Speaking Tip – Stay Calm When Under Pressure

In public speaking, it’s very important that we’re able to stay calm when under pressure or when things go wrong. Staying calm helps us remain on message, look confident and remain credible in our message. Pressure can arise from several sources and good speakers remain calm and carry on regardless. Pressure can arise from: Difficult questions Equipment failures including laptops …

Do You Suffer From “The Need To Be Liked” by Violet Dhu

Ladies, Is the need to be liked holding you back in your career and your leadership? Women who want to move up into leadership often grapple with the need to be liked. They want to take on leadership roles but still have a need to be liked by their staff. They can be unaware of just how much the need to …