Below you'll find a list of all posts that have been categorized as “Authentic Communication”
Have you ever felt that maybe you were not good enough? That you were a fraud or a fake? Or that you did not really belong here? It could be that you are suffering from Impostor Syndrome. And it seems that women suffer from Impostor Syndrome more so than men. Sheryl Sandberg in her book ‘Lean In’ talks about how …
Reflecting on the first 10 years of my business as a speaker and trainer, I have identified the 4 key lessons that I had to learn the hard way. Enjoy Be yourself – this is also called authenticity. For too long, I tried to be prefect in my presentations and chastised myself when I made mistakes or realised that I …
Many organisations are considering shifting to an open plan office, if they haven’t already. There are many reasons behind this trend. They include to cut down the costs of office space, to improve employee productivity, to increase collaboration and innovation, and to improve communication. I read an interesting article by Leonid Bershidsky in the Western Australian on 6th July. The …
We have all heard the saying that “the customer is always right”. While this may be a general rule in customer service, there is one rule that always overrides it. “Your safety comes first.” Always remember this when you are having difficult conversations or dealing with difficult or angry clients. The bottom line is your safety matters and comes first. …
Feedback is a powerful tool that leaders can use when they need to change and influence employees’ behaviour. Ideally, a workplace should have an atmosphere where there is a high level of trust and honesty so that everyone feels confident to both speak up and give feedback and is also open to honest and constructive feedback. Unfortunately, not all feedback …
Authentic communication is not always easy. To be honest with one’s self and others in the workplace takes courage and creates emotional dilemmas. Yet authentic communication is a hallmark of great leadership. As I research women in leadership, I can’t believe the volume of information on this topic. Sheryl Sandberg in her book Lean In talks about the challenges she …
