3 Tools To Help You Be More Confident And Effective. The two themes that continue to run through my public speaking coaching and training workshops are, “How can I be more confident” and “How can I be more effective” when I am speaking to a group of people. While other themes around, body language, structure, use of story, being influential …
Setting Goals When Giving And Receiving Feedback
Feedback is a powerful tool that leaders can use when they need to change and influence employees’ behaviour. Ideally, a workplace should have an atmosphere where there is a high level of trust and honesty so that everyone feels confident to both speak up and give feedback and is also open to honest and constructive feedback. Unfortunately, not all feedback …
The Eyes Have It: The Importance of Eye Contact When Public Speaking.
Eye contact is very important in any communication and even more so when you are standing up front as a trainer, facilitator or when public speaking. In this newsletter I will outline a few tips that will help you understand the importance of eye contact and how to ensure you are using great eye contact. You Don’t Need Eye Contact …
How To Manage Your Expectations In A Difficult Conversation
When preparing for a difficult conversation, it’s normal to build expectations. But you should remember to set only reachable expectations. According to Travis Bradberry in his article, 8 Unrealistic Expectations That Will Ruin You, “Your expectations shape your reality. They can change your life, emotionally and physically. You need to be extra careful about (and be aware of) the expectations …
Make Your First Impression Count
Whenever speaking in front of an audience, we only have one chance of making a good first impression, so make it count. What your audience heard and read about you before your presentation isn’t enough to make a lasting impression. Yes, these help to spark their interest, make them come to your presentation and lend their ears for the first …
How To Deal With Hecklers In The Room
What are hecklers? Generally, hecklers are people who interrupt, distract, annoy and create a difficult environment for the speaker or facilitator. There is overt heckling where they are loud, rude and aggressive and covert heckling where they may ask questions or offer their views with the purpose of high jacking the agenda, or pursuing their own interests. Almost every speaker …






