Blame Game Difficult Conversation

Stop The Blame Game

All of us at some stage will face those difficult conversations, those pointy ended discussions that we would rather avoid than deal with. And in these conversations it is so easy to blame others and not take ownership for our own contribution when dealing with these difficult situations or with people we find challenging. Stephen Covey said that “while we …

public speaking statistics

9 Public Speaking Statistics That We All Should Know

  Start Strong Your first 15 seconds matters. You only have one chance to make a good first impression and that first impression is formed within 15 seconds. So look good, look confident, adopt peak physiology, start strong, lay the foundation and you will do a great job. Eye Contact Eye contact is so important when public speaking and 3 …

Authentic Communication

Seek and Speak Your Truth

Authentic communication is not always easy. To be honest with one’s self and others in the workplace takes courage and creates emotional dilemmas. Yet authentic communication is a hallmark of great leadership. As I research women in leadership, I can’t believe the volume of information on this topic. Sheryl Sandberg in her book Lean In talks about the challenges she …

Feedback in the Workplace

The Importance Of Creating A Workplace Where People Feel Safe To Give And Receive Feedback

The key to being able to give and receive effective feedback is to create a psychologically safe environment at work where people feel accepted and respected. Amy Edmondson (Harvard University) describes a psychologically safe environment as “one exuding a sense of confidence that the team will not embarrass, reject or punish someone for speaking up”. It takes courage to speak …

speaking voice

6 Tips To Help You Take Care Of Your Speaking Voice

If you were competing in a sport or playing a musical instrument or singing on stage you would take care of your body and your instrument. You would do this by warming up and stretching your muscles or by practicing beforehand in the warm up room or by fine tuning your instrument (guitar, violin etc). Opera singers warm up their …