Below you'll find a list of all posts that have been categorized as “Inspiration”
One of the reasons why people don’t achieve their goals in having difficult conversations is because we tend to focus on the other person and what the other person has done wrong and our own needs. We forget that in difficult conversations, that the other person also needs to feel listened to and validated. When we are anxious about having …
An Update from Corporate Communication Experts When I think about the past few weeks, and the impact that COVID-19 has had on the world, our friends and our family, I have this image of a speeding, out of control, roller coaster ride. Peter and I, like many sole traders and small business owners right now, are living with uncertainty. As …
Emotional Intelligence (EQ) is the way you manage and behave with yourself and then how you manage and behave with others. Emotional intelligence is an essential leadership skill and is used extensively in hostile situations, negotiations and difficult conversations. Those leaders with great EQ do well and those with poor EQ do less well. Daniel Goleman describes the five elements …
I want to talk to you about public speaking and presentation skills from a different perspective. From the perspective of privilege. I know many of us fear public speaking as it makes us nervous and some of us even avoid it. But it is a privilege every time we get before an audience. If you do get asked to speak …
In the current climate of fast paced change, uncertainty, volatility, disruption and innovation, self-doubt is becoming a big issue for people. We ask ourselves, “Am I good enough to transition into this new role, can I learn the new program or the new software, is my job at risk from Artificial Intelligence, can I adapt to this change, am I …
In public speaking, it’s very important that we’re able to stay calm when under pressure or when things go wrong. Staying calm helps us remain on message, look confident and remain credible in our message. Pressure can arise from several sources and good speakers remain calm and carry on regardless. Pressure can arise from: Difficult questions Equipment failures including laptops …
