verbal and non-verbal communications

6 Common Non-Verbal Communication Mistakes To Avoid – by Peter Dhu

In public speaking, verbal and non-verbal communications are your primary tools to help you send your message across to the audience. Your hand and eye movements, your facial expressions and the way you stand and walk all carry a significant part of your message. And it is important that our non verbal they do not send the wrong message. Here …

dissension

The Courage To Allow Dissension In The Meeting Room – by Violet Dhu

Do you as a leader, manager or supervisor allow and encourage your staff to disagree with you? Do you promote a culture of dissension within your workplace? Employees need to feel safe to disagree and dissent with something they don’t agree with. Recent studies have found that dissent plays an important role in helping organisations to thrive, innovate and grow. …

empathy

Do You Really listen And Use Empathy In Your Business Conversations?

Just out of interest, do you know what your employees would say about your listening and empathy skills if they were asked? Listening and empathy are the foundations of all our conversations and verbal communication. If you want to bring the best out in your employees, then people need to know that you care and they are being listened to. …

6 Ways To End A Presentation

There are several ways in which you can conclude or end a speech. In this post I explore are 6 ways that work. The end of your speech is very important and can determine the overall success or failure of your presentation. It is your end that creates great impact and determines what people will walk away with, what they …

Poise Presence and Passion

Poise, Presence And Passion

3 Tools To Help You Be More Confident And Effective. The two themes that continue to run through my public speaking coaching and training workshops are, “How can I be more confident” and “How can I be more effective” when I am speaking to a group of people. While other themes around, body language, structure, use of story, being influential …

eye contact

The Eyes Have It: The Importance of Eye Contact When Public Speaking.

Eye contact is very important in any communication and even more so when you are standing up front as a trainer, facilitator or when public speaking. In this newsletter I will outline a few tips that will help you understand the importance of eye contact and how to ensure you are using great eye contact. You Don’t Need Eye Contact …