Almost every speaker or trainer will experience a heckler at some stage of their career. Whether you are a newbie speaker or a professional speaker, you will have a heckler in one of your presentations. Regardless of what your heckler has to say, it is important to continue with your presentation, stay on track and preserve the sanity of the group. In this webinar I will give you some tips to help you better deal with hecklers: You will learn about preparation, anticipating tricky questions, and much more. No one wants to have their presentation high jacked by a heckler.

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