As A Speaker, Be Relatable by Peter Dhu

Being relatable, means that your audience can relate to you and your message and your call to action. The word relate means “make or show a connection between”.  Being relatable enables you to demonstrate that you know your audience and have taken the time to craft your message in their langue and that you reflect their values. Speakers that do …

Public Speaking As Customer Service by Peter Dhu

When we stand up to speak, we are in fact serving our audience, our clients our tribe. People come to listen to us because we have information and knowledge that they need or solutions and experience in solving a problem that they have. Therefore, we are serving our customers, clients or community. But do we serve them well. And do …

Tips for Handling Resistance to Change by Violet Dhu

One of the common Difficult Conversations that you will experience is when people are resistant to change. In a COVID world and times of rapid change and uncertainty, change is inevitable, and we need to be more effective in how we negotiate and handle those people who are resistant to change.  As you know with Difficult Conversations, one of the …